CRM
Deal won or ticket closed
RecensioAI integrates with HubSpot
RecensioAI integrates with HubSpot. You build a HubSpot workflow that starts on a won deal or a closed ticket and add the Send a webhook action with our link. That contact arrives in RecensioAI and is asked for a review.
How RecensioAI connects to HubSpot
Connection type: webhook (copy and paste). You set it up once and it keeps running without you touching it.
HubSpot documentationWhat gets automated
- Won deal or closed ticket becomes a contact
- Review request by email or SMS, at the moment you choose
- The customer lands on your own review page and picks Google or private feedback
- AI drafts the reply to the review in the customer's own language
Setting up HubSpot
These are exactly the steps you see in the app under Settings → Integrations.
- 1
Copy the link below.
- 2
In HubSpot go to Automations → Workflows → Create workflow → From scratch (Deal-based).
- 3
Set the start as: Deal stage is "Closed won" (or Ticket status is closed).
- 4
Add the action "Send a webhook", method POST, and paste our link. Save.
- 5
Switch the workflow on (top right), then press Test here.
From HubSpot to a new review
Step 1
Customer visits
A guest dines with you, a customer pays, or a job gets completed.
Step 2
Your system reports it
Your POS, reservation system or CRM sends that customer to RecensioAI.
Step 3
Review request goes out
By email or SMS, at the moment you set, never too early.
Step 4
Review or private feedback
The customer chooses: a public review, or feedback straight to you.
Step 5
Reply and follow-up
AI drafts the reply in the customer's own language, and you keep the contact for later.
Questions about the HubSpot integration
- Which HubSpot plan do I need?
- Workflows with webhooks are part of HubSpot's paid tiers. Without them you connect HubSpot through Zapier, which works on any plan.
- Can I forward only certain deals?
- Yes. The filters live in your HubSpot workflow, so you decide exactly which deals or pipelines trigger a review request.
- Is this integration included in my plan?
- Yes. Every integration is included in every plan, from $47 per month. There is no extra charge per integration.
- Where is the customer data stored?
- In the EU. We only receive name, email address and mobile number, enough to send one review request. Customers can opt out in one click.